Privacy Policy

Privacy Policy

Effective Date: 20/03/2025

At 150km.com, your privacy matters. As a trusted destination for bike enthusiasts, we are committed to protecting your personal information and providing full transparency about how we collect, use, and safeguard your data. By accessing our website or purchasing our products, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information to fulfill your orders, personalize your experience, and improve our services. This may include:

• Personal Information: Name, email, phone number, shipping/billing addresses, and account login details.
• Technical Data: Device type, IP address, browser type, geolocation, and how you interact with our website.

2. How We Use Your Information

Your information helps us to:

• Process orders for bikes, gear, and accessories.
• Communicate order status, delivery details, and purchase confirmations.
• Enhance your shopping experience and provide personalized product suggestions.
• Inform you about store updates, new product launches, events, and special promotions.

3. Sharing Your Information

We only share your information with trusted third-party service providers—such as logistics partners, secure payment processors, and marketing platforms—to complete your purchases and keep you informed. These partners are bound by strict data protection agreements and confidentiality obligations.

4. How We Keep Your Data Safe

We implement robust security protocols to prevent unauthorized access, misuse, or loss of your personal data. This includes encrypted transactions, secure servers, and regular system checks to ensure your data stays protected.

5. Data Retention

We retain your personal data only for as long as necessary to complete transactions, provide customer support, comply with legal obligations, and improve our offerings.

6. Your Privacy Rights

You can request to view, modify, or delete your personal information at any time. You may also opt out of receiving promotional emails by clicking the unsubscribe link provided in each communication.

7. Cookies and Tracking Tools

150km.com uses cookies and similar technologies to improve functionality and analyze website usage. These tools help us offer a tailored experience and understand how visitors navigate our site. You may disable cookies in your browser settings, although certain features may not function properly.

8. Legal Compliance: GDPR and CCPA

We are committed to protecting your data and respecting your privacy rights under international and local laws, including:

General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), the GDPR gives you rights regarding your personal information, including the right to access, correct, delete, or restrict how we use your data. You also have the right to object to certain processing activities and to file a complaint with a supervisory authority.

California Consumer Privacy Act (CCPA)

For California residents, the CCPA provides additional rights such as the right to know what personal information we collect, use, and share; the right to request deletion of your data; and the right to opt-out of the sale of personal data (note: we do not sell your data). We will not discriminate against you for exercising these rights.

To make a GDPR or CCPA-related request, please contact us using the details below.

9. Updates to This Policy

This Privacy Policy may be revised periodically. Any changes will be posted here, with the "Effective Date" updated accordingly. We encourage you to review this page regularly.

10. Contact Us

Have questions about how we handle your data or wish to exercise your privacy rights? Reach out anytime:

• Email: info@150km.com
• Address: 27 W Seymour St, Philadelphia, PA 19144